For the purposes of these Terms and Conditions, when you reserve or book by telephone, email or online you are booking with Infinity Weekends, (“Infinity Weekends”, “we”, “our” or “us”), depending on the arrangements you are booking. Details of the company with whom you book will be confirmed to you during the booking process.
We accept bookings subject to the following conditions:
A) Why do we need Terms and Conditions?
Because we need to know what we can properly expect of you and you need to know what you can exactly expect of us.
B) Who we are, you and what it means?
1. In these conditions [we] - and [us] means Infinity Weekends.
2. [You] means the person who has contacted us by phone, email or completed the quote form on the website(s) and each and every member of the group on behalf of that person who has enquired/booked with 'us'.
C) What we do?
We organise Stag and Hen weekends, Party Weekends, Golf Weekends, Track Days, Event Management in the UK and Europe. In these conditions (event) means any event or activity participated in by you or your group, or any accommodation you stay in and organised by us.
D) Where do we operate?
We organise Stag and Hen weekends all around the UK, Spain, Netherlands, Hungry, Latvia, Estonia, Czech Republic, Majorca and many more places in Europe. In these conditions [destination] means the place or location where you have booked your event with us.
E) What do you agree to do?
1. To behave at all times in a safe and courteous manner.
2. To obey the proper instructions of any supervisor, activity leader or guide.
3. To dress and equip yourself suitably for any event when we have indicated prior to the event.
4. Special clothing or equipment is to be provided by you if needed, by us depending on the event.
5. To use safety equipment as instructed and not tamper with or abuse it.
6. To compensate us or our contractors for any damage caused by you in the course of an event.
7. Each member of the group is responsible for their own individual behaviour.
8. Any behaviour deemed unacceptable is not the responsibility of us or the person who made the booking with us (normally the best person, best man) on their behalf.
F) How do we deal with the risk?
We organise a number of events. Some of them involve a degree of risk to you of physical injury or damage to property. We do not exclude our liability for death or personal injury caused by our negligence or that of our employees but we do not accept liability for the negligence of any other persons. We do all we reasonably can to reduce the risk to you. If we have done that and are not negligent, you will take responsibility for any risks involved in the participation in any event.
In order to reduce risk and provide cover if injury occurs, the following conditions will apply:
We reserve the right to withdraw you from an event if you do not honour your obligations under clause E of these conditions or if, in our opinion, you are not sufficiently fit to participate in any event or if you are under eighteen or deemed to be in a dangerous state due to alcohol or drugs intake.
You must let us know of any existing medical condition which may affect your ability to participate fully in an event, if you do not this will void any liability by us.
We insist that you arrange accident cover (holiday insurance) for all of your party when you attend an event.
Information is provided on the website where to find suitable insurance, email us or call us if you need help. We are entitled to assume that either you have arranged your own cover or you are prepared to take the risk of being uninsured.
Insurance cover will be subject to the policy conditions and any exemptions or excesses mentioned in your policy. Occasionally, we or our suppliers may(because of the risky nature of an event) require you to sign a disclaimer releasing us or them from liability for loss suffered in the course of an event.We will not be liable for any loss you may suffer if you fail to sign such a disclaimer, whether such loss occurs under this agreement or otherwise.
G) What happens if you cancel?
Cancellation costs us money and there needs to be an agreed cancellation policy. We and you agree the following:
Any cancellation must be sent by e-mail by the organiser (you) to the person in our company (us) responsible for your booking. You may cancel within 7 days of us receiving your deposit without reason. In this case, we will return your deposit within 30 days of receiving your cancellation. However, we will not return deposits paid within 30 days of your arrival date. Depending on the date of cancellation, you must pay the following cancellation charge.
More than 3 weeks before the event 20% of the total package cost is scheduled to take place.
Between 1 - 3 weeks before the event 50% of the total package cost is scheduled to take place.
Less than 1 week before the event 100% of the total package cost is scheduled to take place
If you wish to cancel on behalf of only some members of the group then the cancellation charges outlined above will apply pro rata but we may becomeentitled to cancel the event (see below), and the group discounts may no longer apply. This may necessitate a further payment by you to pay the difference between the previous discounted price and the revised price.
H) What if we cancel?
In most cases neither we nor you are entitled to cancel because of adverse weather conditions. For some events if the safety risks are, in our discretion or our supplier’s discretion, unacceptable, we reserve the right to cancel the event. If we do cancel in such circumstances, we will make every effort to reschedule the event for another date. We will not be obliged to give any refund if we cancel an event because of adverse weather conditions. This will also apply to any rescheduled event. We can also cancel the whole package in the case of Force Majeure i.e. Civil War, Acts of god etc.
Unless we cancel in the circumstances described above, we will only cancel if: For reasons beyond our control, we cannot organize the event or the proposed venue because the event is unavailable.
You or we become insolvent or in the case of an individual you become subject to a bankruptcy position. We believe that the booking, any of thoseassociated with it, or the purpose of the booking might damage our reputation. We decide that any reduction in numbers from the original booking makes the event uneconomical or impractical.
Unless we cancel because of safety risks associated with the weather (when we will reschedule) or because of a reduction in numbers (when a cancellation charge may apply), if we cancel we will refund all advance payments made by you and we will not have any further liability to you.
I) What about payment?
A deposit of 10% of the total booking value is payable when you complete your booking for hotel accommodation. For all other bookings, no deposit ispayable when you complete your booking. Please note section L with regard to returnable deposit applicable to apartment accommodation at the time of booking. The remainder of the total booking value is payable no later than 30 days before the scheduled event. We hold all monies pre-paid by you in an escrow bank account until the event has taken place or the cancellation policy applies. This is in accordance with the package travel regulations act 1992.
J) Last minute bookings
We do endeavour to take last minute bookings until 5 days before your expected arrival date. However, you must understand that only certain activities and tickets are available, and that accommodation is also very difficult to secure. If you are paying less than 7 days before your arrival date, you must pay by credit card by calling our office on 0800 994 9934. No other method of payment will be acceptable. If we have not received full payment 7 days before you have arrived at your destination, we reserve the right to cancel the booking and apply the cancellation charges above.
If you have booked apartment accommodation with us, you agree to abide by the House Rules. The apartments will charge upon arrival a breakage deposit. This will be held until the last day of your holiday and will be returned once the accommodation owners are satisfied that no damage has been caused by the you (party).
We believe that the above terms and conditions are fair. They are governed by the law of England and Wales. They do not affect your statutory rights.